Body and Mind at Ease
Authorized Expert Customizing House
The Tempur-Pedic® 20 year warranty
covers your ACM custom mattress
Setting Quality Standards
ACM value is demonstrated with our successful 90 day trial on custom mattresses – setting the new quality standard for custom mattresses since 1999. Quality customizing requires a technical understanding of all the unique components of Tempur-Pedic mattresses and how they are engineered to work together. Tempur-Pedic® has demonstrated their confidence in our skills by extending their 20 year limited warrantee to mattresses customized by ACM. Only ACM can make this claim.
Each of the Tempur-Pedic mattress models have unique characteristics and features that require attention to detail. Artisan Custom Mattress is the only national company that specializes in customizing an International Brand Name Mattress. Since 1999 we have served as the Authorized Expert Customizing Company for Tempur-Pedic (our original company name was Tempur Marine). You get the certainty of world class technology in any custom shape you desire. This is not an unknown mattress with a questionable history or old technology. You are buying Award Winning, Space-Age Tempur-Pedic products with all the original materials and features and warranty and of course -
Any Size – Any Shape – Anywhere!
Summary Overall Process
A reasonably accurate estimate is the first step. We estimate the project using the longest and widest dimensions of the mattresses. A quote will be made after detailed patterns or schematics are in our hands. Our estimates have been consistently close to subsequent quotes. For complex shapes we offer the exclusive ACM Measurement Kit. The Kit is Free with your completed order.
We start with a standard mattress and then we exactly cut the mattress to the dimensions you need. We carefully sew the washable cover with all-around zipper to match the contours of your custom mattress.
We also understand yachts and motor coaches are not stationary and delivery timing and special shipping addresses can be critical. We work to match your travel schedule.
Estimates & Quotes
The price total is comprised of the starting "standard" mattress plus the customizing (cutting and sewing) plus shipping and handling. To prepare an accurate estimate, we require the longest and widest mattress dimensions (please see the Figure 1 below). Please indicate if the custom mattress "sides" are vertical or complex. If you need any assistance, please call. Detailed dimensions will be completed after you review the estimate. Customizing prices start at $199. Shipping cost average about $150.
Once we have the final dimensions and/or patterns in our hands, we will give you an accurate quote. We will carefully go through the options to make sure your quote matches your needs and budget.
Measuring Custom Shapes
After your order has been confirmed, we stand ready to help you with measuring the custom shape of the mattress. We can provide a range of options for making custom schematics and full sized patterns that will give you a great looking fit. Please read "About the ACM Measurement Kit."
- The ACM Measurement Kit is always available.
- An ACM representative may be available to make the schematic or pattern.
- You may ship the old mattress directly to our facilities (please call first).
- Your favorite local interior design expert could make schematics and patterns with our Measurement Kit.
- In some cases, you may be able to obtain the mattress schematics from your yacht or RV builder.
Any Thickness
The ClassicBed by Tempur-Pedic™ has a thickness of 9 inches, which is traditional for mattresses in the USA. ACM has the special tools and skills to “split” the bottom substrate layer to comply with any requested thickness. The top TEMPUR® material comfort and AirFlow System™ layers are untouched.
We customize the thickness all the Tempur-Pedic luxury mattresses described in the Mattress Choices section of this web site: All Tempur-Pedic mattresses are constructed with layers of TEMPUR materials on top and a high quality bonded substrate below with the AirFlow System in between. Our process for customizing the thickness only trims the bottom substrate layer, leaving all the comfort features intact. Please talk to us about the option that best meets your needs.
Custom Shaping: Cutting and Sewing Your Custom Mattress
Within one to three weeks of receiving the schematics and patterns, the mattresses will be cut by our artisans. We may call you before we start cutting to ensure accurate interpretation of your measurements. Whatever system we use, it is vital to understand each other, and the way we are looking at the patterns. We will talk until everyone is satisfied that we all know what is expected.
Completion Time, Delivery and Setup
If you require a quick response, have a specific delivery “window,” or need to accept delivery during transit, please let us know when you place the order. We enjoy a challenge!
- Our office will call when the mattress is ready.
- Two weeks is the normal time required to complete a custom order but we ask for a tolerance of 30 days. Normal shipping transit time in the USA varies from 2 to 6 days.
- Orders for standard mattress sizes are shipped within two to three weeks.
Tempur-Pedic mattresses are flexible and may be temporarily folded for ease of handling and loading as well as access to areas under the mattress. The mattress temperature MUST BE ABOVE 65° F before it is folded. We have successfully loaded large Tempur-Pedic mattresses through small openings and circuitous passageways thanks to the flexibility.
Cover Quality
The fine craftsmanship and materials that go into sewing the cover ensures it will fit neatly around the unique mattress shape. All custom covers on The ClassicBed by Tempur-Pedic™, The DeluxeBed by Tempur-Pedic and The RhapsodyBed by Tempur-Pedic™ have a “separating” zipper sewn all around the outside edges for easy removal and washing. Meanwhile, the mattress and bottom cover remain in place. The mattress bottom cover is a tough, non-slip and wear-resistant duck material. Our mattress has a permanent top and bottom! NO mattress flipping!
The high quality cover is soft, flexible, washable, and comfortable and protects the mattress. Each type of durable cover is engineered to keep you close to the mattress because the comfort features of the TEMPUR material depend on body heat and pressure being in close contact.
The Tempur-Pedic covers eliminate the need for conventional mattress pads. The covers are a special non-toxic, environmentally friendly way to treat fabric to help eliminate the food chain that supports dust mites and bacteria. It is allergen resistant. The color is cream.
Foundation Analysis and Selection
The Tempur-Pedic mattress must lie on a firm flat foundation, platform or other solid surface. The usual solid platforms on yachts and motor coaches are perfect. ACM will custom fit the mattress to uneven surfaces providing they are solid. Do not place the mattress on slats or surfaces that will permanently compress with time. Using a foundation that is less firm than the “Tempur-Pedic Foundation” will void the mattress warranty. The warranty and other performance guarantees are based on tests conducted on our mattresses and foundations as sets. Springs tend to sag and breakdown with age, which may allow your mattress to follow the foundation sag and not function properly.
For luxury yachts and, of course, the home, ACM offers the Tempur-Pedic Adjustable Swedish Sleep System® with wireless remote control for multi-position settings. We also offer Tempur-Pedic Foundations and frames in all the standard sizes.
Tempur-Pedic® Accessories
There are many Tempur-Pedic accessories, including a variety of pillows and cushions that are shown on our Pillows, Etc. page.
Custom Sheets
Custom sheets in a wide assortment of thread counts and colors are available to match your custom mattress. The set includes a custom fitted bottom sheet, a custom flat top sheet and two pillow cases. Please see our Custom Sheets page.